1. Introduction
FeeTrack (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services, including room rent collection, gym subscription management, and college fee collection solutions.
By using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a) Personal Information
- Full name
- Email address
- Phone number
- Address
- Identification details (if required by institutions)
b) Payment Information
- Transaction details
- Billing information
(Note: We do not store full card details. Payments are processed through secure third-party payment gateways.)
c) Institutional Information
- Organization name
- Administrative contact details
- Subscription and billing records
d) Technical Information
- IP address
- Browser type
- Device information
- Usage data and cookies
3. How We Use Your Information
We use the collected information to:
- Process room rent, gym subscriptions, and college fee payments
- Provide customer support
- Improve our platform and services
- Send payment confirmations and important updates
- Ensure compliance with legal obligations
- Prevent fraud and enhance security
4. Data Sharing and Disclosure
We do not sell your personal data.
We may share information with:
- Secure payment gateway providers
- Banking partners
- Authorized institutional administrators
- Legal authorities (if required by law)
All third-party partners are required to maintain confidentiality and data security.
5. Data Security
We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
However, no online platform can guarantee 100% security.
6. Data Retention
We retain your information only for as long as necessary to:
- Provide our services
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent (where applicable)
8. Cookies Policy
We may use cookies and similar tracking technologies to improve user experience, analyze traffic, and enhance platform performance.
You can control cookie preferences through your browser settings.
9. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of external sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.